Scope detail, duration and references for any project in the portfolio, on request.
Ask usA scoping call with the regional team that would actually run the work.
Book a meeting
Emergency stabilization, claims-grade documentation and full reconstruction on one contract — so nothing is lost in the handoff between the mitigation crew and the rebuild.
Board-up, tarping, extraction and structural drying dispatched from the nearest regional office. You get a name and an ETA, not a ticket number.
Call the loss inAdjuster estimate, engineer report or RFP — we return a line-item number with code upgrades, ACV/RCV and owner-elected work priced on separate lines.
Request a bidProperties registered ahead of a regional event go to the front of the dispatch queue, with rates and scope terms agreed in advance.
Set up a programProperty managers need the building safe and residents housed. Owners need the claim to hold up. Adjusters need a file they can reconcile. Apex dispatches from a local office around the clock, stabilizes and documents the loss as the building dries, and rebuilds it on the same contract, so nothing gets lost between the mitigation crew and the rebuild.
The 58 scopes a loss usually turns into, grouped the way the claim runs. The same contract carries every one of them, so nothing is re-bid between the dry-out and the rebuild.
Scope not listed? It is usually two of these together. Send it to an estimator or call 866-404-4603.
Every restoration company in the country promises a 24-hour response. Almost none of them can tell you what happens on day thirty. A loss is resolved when residents are back in their units and the claim is closed — and that stretch is where projects come apart.
Most losses are run by two or three companies that never worked together. The seams between them cost the owner weeks and the carrier margin.
A mitigation crew stabilizes and dries the building, then demobilizes. The property re-bids the rebuild. A new contractor re-scopes what the first one already documented. The adjuster receives two different versions of the same loss.
Where the mitigation companies stop, we continue. The team that documented the loss on day one builds it back on the same contract, with the same photos, measurements and moisture logs carried straight into the reconstruction estimate.
Three phases, one contract. The crew that tarps the roof at midnight is on the same paperwork as the crew that hands back the last unit.
Hours, not days. Board-up, tarping, water extraction and structural drying under licensed mitigation protocols, dispatched from the nearest regional office with every drying log captured from hour one.
While the evidence is still there. Photo logs, measurements and preliminary scope captured in the field at the same time as the mitigation work, so the reconstruction estimate is not rebuilt weeks later from memory.
One contract through reoccupancy. Full build-back to pre-loss condition — envelope, roofing, interiors and finishes — with SOV breakdowns and change orders documented as they happen rather than argued at invoice.
A loss is settled on documents. These are the ones we hand over — assembled in the field during mitigation rather than reconstructed from memory six weeks later, which is the difference between a scope that settles and a scope that gets argued.
Supply-line failure on the fourth floor, eleven units across three stacks. Mitigation complete; this prices the build-back.
| Line item | Qty | Unit | Rate | Extended |
|---|---|---|---|---|
| Selective demolition, affected assemblies | 6,840 | SF | 2.35 | 16,074 |
| Framing and sheathing repair | 1,120 | SF | 7.80 | 8,736 |
| Insulation, batt, replaced to code | 6,840 | SF | 1.45 | 9,918 |
| Drywall, tape, texture and paint | 6,840 | SF | 4.90 | 33,516 |
| Flooring, LVP to match existing | 5,220 | SF | 6.35 | 33,147 |
| Cabinetry, counters and fixtures | 11 | UNIT | 4,850 | 53,350 |
| Code upgrade — AFCI and egress | 11 | UNIT | 1,180 | 12,980 |
| Owner-elected finish upgrade | 11 | UNIT | 2,400 | 26,400 |
Loss, code upgrade and owner-elected work are never blended on one line, so the adjuster can settle the first two alone.
Moisture content by location · % MC
| Location | Material | Goal | Day 1 | Day 3 | Day 5 |
|---|---|---|---|---|---|
| Unit 412 — kitchen wall | Drywall | 12 | 38 | 19 | 11 |
| Unit 412 — subfloor | OSB | 15 | 42 | 24 | 14 |
| Unit 312 — ceiling | Drywall | 12 | 33 | 17 | 10 |
| Unit 312 — bath wall | Drywall | 12 | 29 | 15 | 11 |
| Unit 212 — ceiling | Drywall | 12 | 26 | 13 | 10 |
| Stack B — chase framing | Wood stud | 15 | 31 | 20 | 14 |
| Corridor 4 — pad | Removed day 1 | — | — | — | — |
Psychrometric record · affected area
| Reading | Temp °F | RH % | GPP | Outdoor GPP |
|---|---|---|---|---|
| 2 May, 23:10 | 78 | 71 | 97 | 104 |
| 4 May, 08:00 | 76 | 48 | 62 | 101 |
| 6 May, 17:00 | 74 | 36 | 45 | 98 |
Every reading names the meter, the time and the technician. The log is the evidence the rebuild scope stands on.
The same vantage point is shot at each stage, so before and after can be laid side by side for the adjuster.
| # | Description | Scheduled | % done | To date |
|---|---|---|---|---|
| 1 | Selective demolition | 16,074 | 100% | 16,074 |
| 2 | Framing and sheathing repair | 8,736 | 100% | 8,736 |
| 3 | Insulation, replaced to code | 9,918 | 100% | 9,918 |
| 4 | Drywall, tape, texture, paint | 33,516 | 75% | 25,137 |
| 5 | Flooring, LVP to match | 33,147 | 40% | 13,259 |
| 6 | Cabinetry, counters, fixtures | 53,350 | 50% | 26,675 |
| 7 | Code upgrade — AFCI, egress | 12,980 | 45% | 5,820 |
Change and supplement log
| Ref | Found | Change | Amount | Status |
|---|---|---|---|---|
| S-01 | 4 May | Sill plate rot, Unit 312 — photo P-061 | 2,840 | Approved |
| S-02 | 9 May | Added drywall, Unit 212 closet | 1,120 | Approved |
| S-03 | 20 May | Cabinet match unavailable, Unit 412 | 960 | Submitted |
A certificate of completion is signed at closeout, with the warranty and the full photo set attached.
Built to be defended in a negotiation rather than rewritten during one.
This is the document that proves the drying was adequate. Without it, the rebuild scope is an opinion.
Captured during mitigation by the crew that was already there, which is why it exists at all.
A supplement with a photograph and a date attached is a conversation. Without one it is a dispute.
Six steps between the phone call at 2am and the day the last resident moves back in. The scope captured in step three is the scope that gets built in step five.
One number, answered around the clock. We log the loss, dispatch from the nearest regional office and tell you who is coming and when — not a ticket number.
Board-up, tarping, water extraction and structural drying under licensed mitigation protocols, with every drying log and moisture reading captured for the file from hour one.
Photo logs, measurements and preliminary scope captured in the field at the same time as the mitigation work — so the reconstruction estimate is not built weeks later from memory.
Line-item estimate aligned to loss-related scope, code-upgrade pricing broken out, and our team in the room for the adjuster walk and the documentation review.
Full build-back to pre-loss condition under one contract — envelope, roofing, interiors, finishes — with SOV breakdowns and change orders documented as they happen.
Final inspection, punch resolution, consolidated warranty and a closeout package. Residents back in units, the asset back in service, one record of the whole event.
The owner needs a date to plan around. The adjuster needs a scope that settles. We run one project that answers both, which is why the two never end up arguing over our paperwork.
Weekly reporting against that date, phasing that keeps units and amenities in service where it is safe, and resident communication handled rather than handed to your site team.
Line-item estimates aligned to loss-related scope, with unit pricing, overhead and fee agreed before work starts rather than argued after it.
Six steps is what the owner and the adjuster see. This is the machinery that makes each one hold — the part most general contractors do not have, and most restoration companies only run for the mitigation half.
Detailed, line-item estimates aligned to loss-related scope, with documentation built to be defended in a claim negotiation rather than rewritten during one.
Standardized unit pricing, overhead and fee structures pre-agreed with the carrier, which eliminates the disputes that normally surface at invoice.
Breakout pricing for code-required upgrades, depreciation and inflation adjustments, each documented separately so nothing gets argued as an owner betterment.
We work alongside insurance-side consultants and engineers to confirm scope, surface unforeseen conditions early and validate pricing before it becomes contested.
Loss-related work and owner-elected upgrades priced on separate lines from the start, so the claim stays clean and the owner still gets the improvements they want.
Schedule-of-values breakdowns, change order management and invoicing formatted the way an adjuster expects to receive it.
Most losses get split between a mitigation vendor and a general contractor. Here is what each of them covers.
| Who you hire | Emergency response | Preconstruction & bid leveling | Scope & estimate development | Full rebuild & build-back | SOV & invoice documentation | Multi-market coverage |
|---|---|---|---|---|---|---|
| A restoration companyMitigation first · rebuild sometimes | ||||||
| An independent GCRebuild only · after the fact | ||||||
| Apex Contracting GroupStabilization through reoccupancy |
The cheapest hour you will ever spend on a loss is the one you spend before it happens.
Trusted by national owners, operators and asset managers
See the work
“Coordinated occupied-unit turns across a large portfolio with minimal resident disruption and a first-pass inspection rate above 97%.”
Licensed and staffed across the West, Texas and the Southeast, with local crews and superintendents rather than a travelling team.
Local pages for the markets where we run reconstruction directly, with the losses we see most in each:
Fire, flood and moisture rebuilds on occupied multifamily property, each with its own write-up.
The five questions that come up on almost every first call, answered the way we would answer them on the phone.
Call the number below and we will dispatch from the nearest regional office. Not in a loss yet? Put a pre-loss agreement in place while it is cheap.
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